Car parking at the Great Western Hospital

Car parking at the Great Western Hospital is plentiful but it can get busy during peak times (10.00am-3.00pm).

The Trust operates a green transport policy and we encourage staff and visitors to use alternatives to driving wherever possible.

Drop-off areas are available.

Please see Car parking map.

Upon arrival

Please ensure you give yourself time to park on site and find the department or ward you are visiting.

Please bear in mind that during peak times (10.00am-3.00pm) car parks will be busy and it may be a couple of minutes' walk up to the hospital once you have parked.

Visitor car parks at the front of the hospital (North and West), which are barrier controlled.

When approaching the barriers, press for a ticket and keep it safe.

You will need to pay for your ticket at one of the pay-on-foot machines before attempting to exit the car park.

These are located at the North Entrance, in the Main Atrium area, and by the Emergency Department. 

The Visitor ED car park is pay and display; you must purchase a ticket after parking to cover the duration of your visit.

Failure to display a valid ticket could lead to a penalty charge notice being issued.

If you're running late

Please try not to worry, we will do our best to ensure you are seen.

If you are able to let us know in advance - and it is safe for you to call - please ring the number on your appointment letter.

Charges

Please see Parking charges.

Swindon Intermediate Care Centre (SwICC)

Apart from disabled parking, there is no separate parking at SwICC - patients and visitors should use the adjacent North Car Park.

Disabled parking

Patient and visitor disabled car parking spaces are provided close to the entrances of all buildings on the hospital site - these are located at:

  • Main atrium
  • Brunel Treatment Centre
  • SwICC

For disabled parking close to the Brunel Treatment Centre entrance, turn left at the main roundabout, then turn right and go over the crossing and the mini-roundabout, and follow the disabled parking signs to the entrance to the car park on your left. 

Disabled parking spaces are not barrier-controlled, and users must display a valid Blue Badge and clock displaying time of arrival at all times.

There is no charge for parking in these areas, however there is a three-hour maximum stay parking restriction in place.

The three-hour maximum stay helps us to maximise the disabled spaces available to patient and visitors.

We are aware that, on occasions, appointments/duration of stay can exceed the three hours; in these circumstances, please give your car registration details to a member of staff in the department/ward you are visiting, and they will make special arrangements with the Car Parking Team.

This can be done prior to your visit if you expect to have a long appointment at the hospital. 

If you find that all the disabled parking spaces are full and you only require a standard-sized parking bay, please park in the main patient and visitor car parks.

If you need a wider space for access requirements, please wait within the disabled area for a space to become available.

With the current restrictions in place, the turnaround of spaces should mean waits are kept to a minimum.

Parking attendants are also on site to offer their support.

If parking within the main patient and visitor car parks, when leaving the car park, please press the help button at the exit barrier.

The operator will ask you for your name and Blue Badge number, and will then raise the barrier for you to exit.

Please see also Disabled access.

Blue Badge holders are also allowed to use parent and child parking spaces.

Parent and child parking

Two free spaces are available in the disabled parking area at the front of the hospital (next to the West Car Park).

If these are occupied, please use the standard spaces.

Concessions

Coming to hospital can often be difficult for patients, especially if that visit was unexpected, had been longer than originally expected, or is one that happens on a regular basis.

To make things a little bit easier during those most difficult times, the Trust has made it possible for some patients and visitors to park at a discounted rate.

Concessionary passes, which reduce the cost of any stay in the car park (please see Parking charges) can be issued when:

  • Patients attend hospital for on-going treatment more than once in a single week or on multiple weeks in a single month
  • Friends, family or carers are visiting a patient whose condition is very serious or life-threatening
  • Patients and visitors have had their hospital stay delayed longer than could have reasonably been expected
  • Carers and support workers are required to attend the site to help and support patients during their stay in hospital

Free barrier passes may be issued in the following circumstances:

  • Patients, visitors, supporters or carers who arrive in emergency circumstances without money to cover parking charges
  • Patients whose treatment is not NHS-funded and whose insurer has an agreement with The Great Western Hospitals NHS Foundation Trust that free parking for their client will be provided
  • Outpatients who attend hospital for an appointment at least three times within a month and for an overall period of at least three months.

A 'month' is defined as a period of 30 days. 

If you think you may be eligible for parking concessions, please speak to a member of staff on the ward/department you are visiting for further information.

Parking violations

When using the Great Western Hospital, please park with other users in mind.

Please ensure you park within a designated space (depicted with white lines) within a car park.

Please don't leave your vehicle in a place that may cause obstruction or access for other users.

Parking attendants patrol the site and will issue PCN's (Parking Charge Notices) for any parking violations on site.

Parking Charge Notice (PCN) appeals

If you receive a Parking Charge Notice and consider it to have been issued in error, you can appeal through the contractor providing this service - please see the Local Parking Security Ltd website (www.localparkingsecurity.co.uk/excess-charge-notices-appeals).

Where the money from hospital parking goes

Income generated from parking fees is invested back into the maintenance of the car park including lighting, signage, security and staffing.

The income is also used to fund improvements such as the recent expansion of our staff car park which frees up more spaces in the visitor car parks.

We have also recently added more spaces for disabled visitors.

Remaining income from parking is invested directly into patient services.

Without charging visitors and staff for bringing their vehicle on site, the cost of providing parking facilities would need to be funded directly from the Trust, diverting much needed funds away from patient services.

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