We provide comprehensive assessment, diagnosis and management for adults and children with hearing loss and/or tinnitus.

We also provide vestibular assessment and vestibular rehabilitation for patients referred by hospital consultants and is able to make MRI referrals for Vestibular Schwannoma screening if the referral criteria is met.

United Kingdom Accreditation Services (UKAS)

Our department has been awarded national accreditation for its services by the UKAS after external assessors spent three days assessing the department.

They looked at the quality of the services being offered by the department and based their report around four key domains:

  • Patient experience
  • Clinical provision
  • Safety
  • Facilities, resources and workforce

Accreditation was awarded following adherence to 26 standards and 153 supplementary standards that had been identified by the Improving Quality in Physiological Services.

The department also acts as a teaching and training centre for undergraduate and post graduate audiology students.

Our accreditation is limited to those activities described on our UKAS Schedule of Accreditation.

Opening times

Day Times
Monday-Thursday 8.30am - 5.30pm*
Friday 8.30am - 5.00pm*
Saturday, Sunday and bank holidays Closed

*The department is closed between 1.15pm - 1.45pm.

Contact

Email: gwh.audiology.dept@nhs.net
Tel: 01793 604065
Text messaging service: 07825 049307

Location

Ear Nose and Throat (ENT) / Audiology, Third floor, Great Western Hospital