Hearing loops

Hearing loops are situated at many reception desks in the Great Western Hospital (GWH) including:

  • Main reception at the main entrance
  • Brunel Treatment Centre
  • Outpatient departments
  • Radiology and scanning departments
  • Urgent Treatment Centre and Emergency Department 

There is also a portable loop available for use: the Trust has access to a Sonido Digital Listener which can be taken to any area of the trust. This is a portable amplifier that helps you hear conversations more clearly, whether you have a hearing aid or not..

Gloucester Deaf Association (GDA) Wiltshire branch

This short video shows how we work closely with the GDA to provide assistance for deaf and hard of hearing adults and children accessing our services. 

For more details, please contact our Patient Advice and Liaison Service (PALS).

British Sign Language (BSL) intrepreting

Wards and Departments

Special arrangements are in place to ensure patients treated have access to an online interpreter service for BSL. In some cases a face to face BSL interpreter may be required and this can be arranged.  Please speak to a member of staff if you or someone else requires BSL interpreting.

To arrange for a BSL interpreter for a planned appointment (either face to face or on line) please contact the Booking Centre.

Other resources

All wards within the hospital have resource folders on sensory impairment with signs that can be placed above patients' beds if required.

Registered hearing dogs for the deaf are allowed on-site (please report to each ward/department reception upon arrival).