The Service provides support and advice to you and your family following an admission to hospital with acute or decompensated chronic heart failure.

We review the control of inpatients' symptoms and ensure that you are offered appropriate investigations and treatments.

We provide advice about medication and education, about how to manage your heart condition when you go home.


Great Western Hospital Mercury ward - fourth floor (please see Floor plan).

What to expect

We will review you and ensure you are offered appropriate investigations, treatment and an on-going plan of care.

We provide education and support and, in conjunction with the 'Heart Function Checklist', teach and encourage you to monitor and manage your condition when you go home.

You will be provided with an information and record booklet called 'Maintaining Heart Function'.

We also offer education and support if you are fitted with a biventricular pacemaker or internal defibrillator.

A comprehensive patient information booklet from the Arrhythmia Alliance will be provided.

Following an admission to hospital with heart failure you may be followed up in heart function clinic for review, up titration of medication (the process of maximising benefit from heart failure medications) and support.

Sometimes it may be necessary to involve other agencies in your care to assist with on-going symptom management and support when being discharged home; we will always discuss this with you.

We have access to community matrons and palliative care services as well as other local self-referral groups. 


Tel: 01793 604273