We are committed to creating an environment where staff feel supported and empowered to learn when things do not go as expected, rather than feeling blamed, and it is important that we learn from mistakes and put safeguards in place to ensure they do not occur again.
The Trust has a Freedom to Speak Up Guardian, and is available for staff to contact if they need to speak to someone confidentially, voice concerns, or gain support and guidance.
The guardian can also act as an escalation point for people who have been unable to raise an issue through their line management, or have felt their concerns have not been acted on.
The guardian can be contacted via the email below.
This service is available to staff only.
If you have any concerns or complaints, please contact our Patient Advice and Liaison Service.
Email: gwh.freedomtospeakup@nhs.net
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB