Hearing loops are situated at reception desks in the Great Western Hospital (GWH):
- Main reception at the main entrance
- Brunel Treatment Centre
- Emergency Department
There is also a portable loop available for use: the Trust has access to Sonido Digital Listeners, a portable amplifier that helps you hear conversations more clearly, whether you have a hearing aid or not.
This short video shows how we work closely with the GDA to provide assistance for D/deaf and hard of hearing adults and children accessing our services.
For more details, please contact our Patient Advice and Liaison Service (PALS).
British Sign Language (BSL) intrepreting
Special arrangements are in place to ensure patients treated have access to an online interpreter service for BSL.
Please ask a member of staff to organise a BSL interpreter for you.
To arrange for an interpreter for BSL for your appointment, please contact the Booking Centre.
All wards within the hospital have resource folders on sensory impairment with signs that can be placed above patients' beds if required.
Registered hearing dogs for the deaf are allowed on-site (please report to each ward/department reception upon arrival).