Hearing loops are situated at many reception desks in the Great Western Hospital (GWH) including:

  • Main reception at the main entrance
  • Brunel Treatment Centre
  • Outpatient departments
  • Radiology and scanning departments
  • Urgent Treatment Centre and Emergency Department 

There is also a portable loop available for use - the Trust has access to a Sonido Digital Listener which can be taken to any area of the trust. This is a portable amplifier that helps you hear conversations more clearly, whether you have a hearing aid or not.

British Sign Language (BSL) interpreting

You can connect with us directly in British Sign Language (BSL) from anywhere through Convo, our deaf-led remote interpreting service. 

If you use BSL, you can call us through the Convo Now app on iOS, Android, or a web browser. Simply find us in the Community Directory. From the moment you connect, the interpreter is there, ready to reach the right person and support the conversation throughout.

In some cases, a face-to-face BSL interpreter may be required, and this can be arranged.

Contact a member of staff or email gwh.interpreting@nhs.net if you require BSL interpreting. You can also contact PALS via the Convo app.

All wards within the hospital have resource folders on sensory impairment with signs that can be placed above patients' beds if required.

Registered hearing dogs for the deaf are allowed on-site (please report to each ward/department reception upon arrival).