Real life stories:
Claire Inglis, Employee Relations Advisor

ClaireInglis1Working in Human Resources is about being there for people.

I'm very happy to help people and working in a hospital environment is great because you get to look after the people who look after everyone else. You need to be enthusiastic, organised, and have a lot of patience and understanding.

We have to ensure that every member of staff, no matter what their role, is treated in the same way - fairly, safely and following employment legislation.

The main part of my job is to help managers and staff with any HR-related queries. This could be about entitlements such as maternity leave or managing sickness absence, or giving advice on things like taking emergency leave to look after children.

We have a huge HR database of our case work which we all have to meticulously keep up to date so anyone in the team can see what's happening and who's working on what.

I attend formal meetings with managers and staff on issues such as absence, conduct and performance and arrange training sessions for managers. I also advise on interview panels and help out at recruitment events, which is a big focus for the Trust right now.

I've worked in a number of roles at GWH to get to this job, starting off in Health Records as an administrator. I was then a Ward Clerk but realised this wasn't quite me, so when I saw the job of HR Administrator come up, I went for it.

ClaireInglis2I have since gained a CIPD (Chartered Institute of Personnel  and Development) qualification and was

If you're thinking of a career in HR, I'd suggest going for an administrative or supportive role first to find your feet and work out if the job is for you. encouraged to go for an Employee Relations Advisor role.

The work can be challenging as you don't always know what you're going to face every day, but that's all part of the fun! 

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