Neptune ward

Coronavirus (COVID-19) updates

Services are being continually re-assessed and amended.

Please see Patients and visitors: Coronavirus (COVID-19) and be aware of the latest Visitor guidance shown there.


Great Western Hospital - Fourth Floor (please see Floor plans). 


Visiting times are 10.00am-8.00pm, with protected meal times.

To enable our patients to get the amount of rest they need to assist them in their recovery, we operate a strict policy for visiting.

For the health and safety of our patients, visitors and staff, we ask that you restrict visitors to two adults per bed and that children remain supervised at all times.

Visiting outside of normal hours can be arranged at the discretion of the nurse in charge and will be dependent on both the wishes and condition of the patient.

Meal times

  • Breakfast: 8.00am-8.30am
  • Lunch: 12.00pm-2.00pm
  • Evening meal: 5.30pm-6.30pm

Contact and feedback

Tel: 01793 604780 or 01793 604783

If you or your family have any concerns, anxieties or suggestions regarding your hospital stay, please do not hesitate to speak first to the nurse in charge of the shift at that time.

If you do not feel that your concerns or anxieties have been resolved, please ask to speak to the Senior Sister.

We welcome constructive criticism as this helps us to improve both the environment and the service we provide to patients, relatives and carers.


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