Ear, Nose and Throat (ENT)

Patient information leaflets

ENT Patient Leaflets

Please see ENT UK Patient Information Leaflets (www.entuk.org/patient-information)

The ENT Department provides specialist care for patients not only with conditions of the ear, nose and throat, but also for others in the head and neck area.

It is a consultant-led service (meaning that a fully qualified consultant is overseeing your care at all times).

We provide a wide range of outpatient clinics for all matters relating to ENT conditions and many procedures and minor operations can be performed in the same 'one-stop' visit.

We treat patients who have been referred from their:

  • GP
  • Practice Nurse
  • Emergency Department
  • Urgent GP/Nurse Centre
  • Hospital doctor

We work closely with other ENT departments in the region, in particular the John Radcliffe Hospital in Oxford.

We also refer patients as required to:

  • Bristol Children's Hospital
  • Great Ormond Street Hospital
  • The specialist Acoustic Neuroma team in Sheffield

If you need an operation you will be admitted to the Day Surgery Unit or, if you will need an overnight stay, to Meldon Ward.

Children who need to stay overnight will be on the Children's Unit.

We try whenever possible to do our Pre-admission Clinic on the same visit as your outpatient appointment.

Hearing aids

These are dealt with by our Audiology Department.


Great Western Hospital - third floor (please see Floor plans).

Opening times

Day Times
Monday-Friday 9.00am-5.00pm*
Saturday, Sunday and bank holidays Closed

* The department is open until 7.30pm on Mondays for specific clinic sessions


If English is not your first language or if you are deaf, please let a member of staff know and they will help arrange the necessary support for you.


Bookings for ENT appointments are handled by the Booking Centre. 

The outpatient clinic desk:

Tel: 01793 604412 (Monday-Friday, 8.30am-5.00pm)

Further information

See also:

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