Diabetes Care

Coronavirus (COVID-19) update

Please be aware that Diabetes appointments at the GWH and Community diabetes service where appropriate will be completed by telephone.

We are aware that managing diabetes during periods of illness can be difficult and challenging.

There are many things you can do to reduce the risk of becoming unwell with COVID19 as recommended by the government:

  • Avoid contact with anyone with symptoms (please check using the online  NHS 111 service)
  • Avoid non-essential use of public transport
  • Work from home where possible
  • Avoid large gatherings such as pubs, cinemas, restaurants, etc
  • Avoid family gatherings
  • Use online services to contact your health care professional

If you do become unwell, there are extra things in addition to the standard  government advice of self-isolation that  you may need to consider if you have diabetes:

  • If you are normally required to monitor your blood glucose and/or blood ketone levels, you will need to increase the frequency of this whilst you are unwell.
  • Your requirements for your diabetes medication, including insulin, may increase whilst you are unwell and you should discuss a plan ('sick day rules') with your diabetes team if you are unsure of how to manage this.

We appreciate that the current situation may create anxiety and worry and that you may have questions related to your diabetes management and the impact that becoming unwell may have.

Please contact your current diabetes care team if you require support.

If you receive care from the diabetes team at the hospital and need support, please contact them:

Tel: 01793 604054
Email: gwh.swindondiabetesnurseteam@nhs.net

GWH community diabetes team
Tel: on 01793 696621
Email: swiccg.communitydiabetesservice@nhs.net 

If you need urgent advice, or it's out of normal working hours (Monday-Friday, 9.00am-5.00pm), please use the NHS 111 service online (https://111.nhs.uk/) or phone NHS 111; or if it's a life-threatening emergency, call 999. 

For on-going advice regarding COVID19 and diabetes, please see:

We are committed to empowering people with diabetes and helping their families and carers to manage their condition, in order to enhance quality of life and reduce the risk of long-term conditions.

We provide care for both inpatients and outpatients.

We run individual clinical sessions and group education sessions.


Great Western Hospital - Osprey Outpatients Department - third floor (please see Floor plans).

Opening times

Day Times
Monday-Friday 9.00am-5.00pm
Saturday, Sunday and bank holidays Closed

Community Diabetes

Community service offering education to Health Professionals and a Patient education programme (Desmond).

Consultant, GP trainee and Nurse led clinics with some home visits. 

Clinics and services

  • Pre-conception and specialist maternity clinics
    Running in collaboration with obstetricians and midwives.
  • Specialist Foot Care Service
    A unique set-up which sees vascular surgeons, a diabetes specialist podiatrist and foot co-ordinator working closely together.
  • Young adult and adolescent clinic
    Run jointly with the Paediatric Diabetes Team.
  • Continuous sub-cutaneous insulin infusion pump service
  • Weight management service
    Run jointly by a diabetes consultant and dieticians.
  • Inpatient Diabetes Service
    Provided to all ward areas, introducing the Think Glucose national programme focusing on inpatient care for people with diabetes.
  • Access to a clinical psychologist
    For the management of long-term conditions and issues.
  • SWIFT (Swindon's Insulin for Food Treatment)
    Structured education programme for people with Type 1 diabetes.
    Structured education for people newly-diagnosed with diabetes - please see the DESMOND website (www.desmond-project.org.uk).
  • Telephone service
    Monday-Friday, 9.00am-5.00pm for patients under our care.
    Tel: 01793 604050

Further information

Please see:

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