Great Western Hospitals NHS Foundation Trust

Booking Centre

The Booking Centre allows patients to book, change or confirm Outpatient appointments. 

Our booking staff provide a professional and friendly service offering expertise in clinic booking and Choose and Book. 

We offer a comprehensive service to Swindon and the surrounding areas and our location is easily accessible by car or public transport.

Choose and Book offers choices for appointments at Savernake, Devizes, Fairford, Tetbury, Trowbridge, Melksham, Chippenham and Malmesbury.

We arrange 250,000 outpatient appointments across 10 hospital sites every year.

Opening times

Monday to Friday: 8.00am-12.30pm and 1.30pm-4.30pm

We're closed 12.30pm-1.30pm to enable staff to have lunch and clear messages and urgent administrative work.

Contacting us

• You do not need to call to confirm your appointment; we will assume you are able to attend unless we hear otherwise
• To cancel or change your appointment, please complete the online form: Manage appointments online
• You can also phone 01793 604080 or respond to the text message reminder instructions
• Due to the high volume of calls we receive on a daily basis, you may experience a delay in your call being answered.  Please bear with us while we help other patients.
• We recommend you do not call in peak times (mornings between 9.00am-11.00am or at lunchtime)
• There is no answering service so do please call back

Please help us help other patients

Outpatient appointments are a valuable resource so please would you let us know in good time if you cannot attend so that we can offer the slot to another patient and rebook you at a more suitable time.