Your comments

You commented on how signage across the hospital has greatly improved the way people find their way around the building.

You also said although car parking at GWH has improved, there can still be problems, especially at peak times such as clinics sessions, and finding a disabled space can be difficult.

Our response

Car parking on the GWH site has always been limited due to the planning restrictions placed on the hospital when it opened in 2002.

To try to improve patient and visitor parking we have carried out a number of improvements in the past few years:

  • In 2011 we increased the number of spaces for patients and visitors by an extra 10% by making changes to staff car parking. In 2013, we extended our staff car parking again to free up more spaces for patients and visitors in the main car parks.

  • We have increased the number of disabled parking spaces around the site, so as well as in front of the main entrance, there are also disabled spaces close to the Brunel Treatment Centre entrance. If you find that all the disabled parking spaces are full, please park in a regular parking space in the main patients and visitors car parks. If you show your Blue Badge at the main reception, you will be able to claim a free pass for the car park for that day.

  • Parking attendants are on hand to direct you to spaces and to help with any questions or concerns you may have.

  • A matrix sign indicating spaces available in the different car parks has been introduced to help ease the flow of traffic entering and leaving the hospital site.

  • We are also currently adapting our services to operate over seven days to improve quality of care. Over time, this will have a positive effect on parking, as it will enable patients to attend appointments outside of 'normal' working hours, reducing the impact of the busy periods.

  • We encourage all patients and visitors to use public transport wherever possible and to allow plenty of time ahead of their appointment.


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