Help us manage our waiting list

DrDoctor screenshot 303x309We appreciate that many people have been waiting a long time to receive the treatment they need, but our work to book patients back in as quickly as possible continues at pace.

This autumn, we will be working with one of our digital solutions provider, DrDoctor, to trial sending text messages to most people who are currently on our waiting list for surgery, asking them to let us know if they still need to have an operation at the Great Western Hospital, as we are aware that their circumstances may have changed over the last year. 

Please look out for a text from us

We will start this trial by sending text messages to people on the waiting list for an Orthopaedic or a Gynaecology operation.

This means that people waiting for different types of surgery will not receive this text message.

If you do receive this text message (please see the example, pictured) from the number: 07860 039092, please do not ignore it - your response will be crucially important to help us manage our waiting list.

Depending on your response, you will either remain on our waiting list or we will be in touch with you again in the coming weeks with information on next steps.

Please note that any comments attached to your response will only be used to manage our waiting lists and therefore, may not be reviewed by a clinician.

If you have a medical problem or concern, and are unsure what to do, please contact your usual healthcare provider (e.g. your GP, pharmacist or NHS 111) directly.

Further information

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