Help and support for carers

A carer is a family member, friend or neighbour who looks after someone who, due to age, physical or mental illness, addiction or disability, cannot manage on their own.

We appreciate that families, friends and neighbours have an important role in meeting the care needs of many patients, both before they are admitted to hospital and after they have been discharged.

This also includes children and young people with caring responsibilities.

We want to promote the health and independence of carers, by involving them during the patient's stay in hospital, and in planning his or her discharge.

If you're visiting hospital, please speak up and let one of the nursing staff know that you are a carer and we will do all we can to support you and the person you care for.

Carers Passport

Ask any member of our nursing staff about our Carers Passport, which provides access to a range of benefits including free drinks and parking and discounted food.

Carers' stays in hospital

If you are a carer and have to come into hospital yourself, it is important that you make hospital staff aware of your caring responsibilities so that you can get support while you are in hospital and once you are discharged home.

Further information

The Great Western Hospital works in close partnership with Swindon Carers Centre to ensure that hospital services are developed to support carers in their caring responsibility.

Please see the Swindon Carers Centre website (

Please see also:

Tell us about your experience

We are always striving to improve the support we give to carers while their family member or friend is in hospital.

The best way to do this is to ask carers themselves about their own experience.

We would therefore be very grateful if you would complete our online Carer Experience Questionnaire.

It should only take a few minutes, but the information is really important to us.

Report a problem with this web page

Please contact us at and we'll put it right.

Translate this page: