We appreciate that many people have been waiting a long time to receive the treatment they need, but our work to book patients back in as quickly as possible continues at pace.

We are working with one of our digital solutions providers, DrDoctor, to send text messages in the coming weeks, to some patients who are currently on our waiting list, asking them to let us know if they still need to have an appointment, test or operation at the Great Western Hospital, as we are aware that their circumstances may have changed over the last year.

If you receive this text message, please do not ignore it - your response will be crucially important to help us manage our waiting list.

Depending on your response, we will be in touch with you again in the coming weeks with further advice and guidance on next steps, or to let you know that you have been safely discharged from our care.

Please be assured that we will not make any changes to your waiting list status unless we hear from you, and any appointment dates you may already have still stand.

Please note that any comments attached to your response will only be used to manage our waiting lists and therefore, may not be reviewed by a clinician.

If you have a medical problem or concern, and are unsure what to do, please contact your usual healthcare provider (e.g. your GP or NHS 111) directly.

Further information

If you have any queries about why you have received this message, please email gwh.patientwaitlistquery@nhs.net.

If you are unable to email, please call 01793 646125 and leave a message.

Please be assured that we will not make any changes to your waiting list status unless we hear from you, and any appointment dates you may already have still stand.