We appreciate that many people have been waiting a long time to receive the treatment they need, but our waiting list has significantly reduced in recent months and our work to book patients back in as quickly as possible continues at pace.

This autumn, we will be working with one of our digital solutions providers, DrDoctor, to send text messages to people who are currently on our waiting list for surgery, asking them to let us know if they still need to have an operation at the Great Western Hospital, as we are aware that their circumstances may have changed over the last year. 

We will start by sending text messages to people on the waiting list for an Orthopaedic or a Gynaecology operation.

This means that people waiting for different types of surgery may not receive this text message just yet, but we will keep updating this page as we continue to roll this service out further.

If you do receive this text message, please do not ignore it - your response will be crucially important to help us manage our waiting list.

Depending on your response, we will be in touch with you again in the coming weeks with further advice and guidance on next steps, or to let you know that you have been safely discharged from our care.

Please note that any comments attached to your response will only be used to manage our waiting lists and therefore, may not be reviewed by a clinician.

If you have a medical problem or concern, and are unsure what to do, please contact your usual healthcare provider (e.g. your GP or NHS 111) directly.

Further information

Please see: