WiFi now available at GWH

Posted: April 20, 2015

Access to the Internet at the hospital

Wifi 02

From today (20 April 2015), patients, visitors and staff at the Great Western Hospital will have access to 15 minutes of free WiFi every day, making it easier to browse the web during breaks. 

This means anyone will be able access the internet using their phone, tablet or laptop, from WiFi hotspots around the hospital, including wards, waiting areas and the hospital restaurant.  

Fifteen minutes of free browsing time is available to all patients, visitors and staff every 24 hours, with the option of buying more as part of a pay-as-you-go service, with prices starting from £4.50 for 24 hours. 

WiFi access will be free for cancer and renal patients in Dove, Osprey and the Day Therapy Unit, who often have to spend long periods of time in hospital.

Managers for these areas will be given a special code which they can offer to patients. 

Kevin McNamara, Director of Strategy at Great Western Hospitals NHS Foundation Trust, said:

"This should make a big difference to the experience of some of our patients.

Coming into hospital can be quite isolating and WiFi will make it easier for patients to access social media, stay up-to-date with news and keep in touch with friends and family using Skype or FaceTime.

It will also be useful to visitors and allow staff to browse the web more easily during their breaks." 

The Trust has teamed up with internet provider WiFi Spark to offer the service, who already provide similar services to other NHS Trusts.

There is no cost to the Trust in providing this service.


  • First 15 minutes: free
  • 1 day: £4.50
  • 7 days: £12.50
  • 31 days: £17.50
  • 186 days: £70.00

How to access

  1. You must be within range of one of the many WiFi hotspots around the Great Western Hospital to use the service
  2. Open the Wi-Fi setting on your portable device and connect to WiFi SPARK HotSpot
  3. Launch your usual web browser and you will be directed to the WiFi SPARK web page

Charges can be paid by entering your credit card details on the WiFi SPARK landing page

Technical help

If you need help with accessing this service please:




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