Winners of the Staff Excellence Awards 2014

Posted: June 23, 2014

Find out who the worthy winners are

For the fifth year running staff at Great Western Hospitals NHS Foundation Trust have celebrated a year of successes and triumphs with a glittering awards ceremony, held at the STEAM Museum in Swindon on Friday, June 20.

Over 400 people, from doctors and nurses to midwives and community dentists, attended the special Rio carnival-themed party.  A total of 35 finalists were in the running to take home one of the eight awards that were on offer on the night.

The awards, which were first hosted in 2010, were set up to recognise the diverse range of staff that the Trust employs and the exemplary service and care they provide to patients across Swindon and Wiltshire 365 days a year. 

Nerissa Vaughan, Chief Executive of the Great Western Hospitals NHS Foundation Trust Board, said:

"These awards are an opportunity for us to really say a big thank you to all our fantastic staff who have gone that extra mile.  Working in a busy NHS Trust, we don't always get the chance to stop and reflect on the difference our staff make.  Having been at the Trust for three years, I am fully aware of the demand on our staff and how hard they work every day, so their continuing dedication is something that deserves to be celebrated.

"Over the last 12 months staff both at GWH and working in our community services across Wiltshire have once more proven to be true stars.  No matter what obstacle stands in their way they always rise to the challenge and work together to ensure patients receive the very best care possible. I am incredibly proud of, not just the winners and finalists, but every member of staff in the Trust."

The Team of the Year Award, for improvements in service which have significantly enhanced patient experience, was given to the Emergency Department (ED) at Great Western Hospital.  Last summer work began on a major refurbishment and redesign of the ED along with the creation of a dedicated paediatric unit.  Despite the challenges of working around builders and coping with a busy winter the team were able to continue providing high-quality care for patients.


Annette Baskerville, Clinical Lead Matron, said:  "It is lovely to win this award and have recognition for all the hard work that the whole team put in through those difficult months. The refurbishment work last year meant that we had to shut parts of the department but the team made sure that patient safety was always maintained. To win this award really is such an honour for the whole department."

The People's Choice Award,where nominations were sought direct from patients, using letters and other patient feedback received during the year, was won by Fiona Robinson, a physiotherapist at Malmesbury Primary Care Centre.  She was nominated by a mother for helping to rid her child of severe pain in his legs and get him walking again. 


Fiona Robinson said:  "All of this has come as a complete shock to me. Winning this award is such a nice gesture, I really appreciate it. Even to be nominated was an honour. I've worked in Malmesbury for a long time and it is really rewarding when people go out of their way to say something positive about the work that you do."

The Compassion in Practice Award was designed to highlight those staff who deliver their care with the highest standard of compassion and empathy on a daily basis. This year, it was won by the Bereavement Services team at GWH, a group of four women with one of the most emotionally challenging jobs in the Trust.


Samantha Cunningham, Bereavement Services manager, said: "I feel so proud as a manager that my team of girls were nominated. We work behind the scenes a lot of the time, so the majority of people do not understand the role of our department. My team will always go that extra mile to make the bereavement process as easy as possible for the grieving family. We are ecstatic to have won this award. It is the team's biggest achievement so far and we are thrilled."

Other award winners on the night were: 

  • STAR of the Year Award closely linked to our Trust values: Service, Teamwork, Ambition and Respect (STAR).  This was won by Neil Lynch, Emergency Department Assistant at GWH. Described by his colleagues as an integral part of the team, Neil was nominated an impressive nine times for STAR of the Month in November last year after constantly striving to ensure patients receive the best care possible.
  • Special Achievement Award which recognises staff who have achieved something truly remarkable for patients, their team or the wider Trust.  This was awarded to Sarah Davis, Pharmacy Operations Manager, and Denise Reeves, Pharmacy Clinical Services Lead. The two ladies were given the award for the hard work they put in when implementing a new seven day working programme in the department.
  • Leadership Award was given to aleader who has inspired others by acting as an excellent role model. A relative newcomer to the Trust, Toni Lynch, Directorate Head of Nursing, was recognised for increasing the standard of patient care at GWH in a short amount of time. Her determined nature was applauded by her colleagues.
  • Making a Difference Behind the Scenes Award looks at the teams across the Trust who, despite being out of the limelight, nevertheless have an imperative role to play every day. GWH's Blood Services team are on hand seven days a week to ensure that blood tests are processed for every department in the hospital. The award winners work around the clock to make sure results are compiled accurately and efficiently.
  • Working Together Award was given to the South Locality Team leaders who work in the community. The award reflects one of the Trust's four STAR values - teamwork. With community services changing in recent months, these team leaders have embraced the changes with a sense of togetherness and dedication. They are responsible for transforming all of our community services.

The awards were made possible through generous donations and sponsorship from the Trust's Charitable Fund.

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