Objectives and actions

The Trust is committed to ensuring that no person is ever discriminated against, either directly or indirectly, on grounds of:

  • Age
  • Race
  • Sex
  • Gender reassignment status
  • Disability
  • Religion or belief
  • Sexual orientation
  • Marriage or civil partnership status
  • Pregnancy or maternity

Throughout the Trust, there is a commitment to promoting and championing a culture that is both equal and diverse. 

What we are doing

At some point, all people will rely on the NHS and, when they do, it's important that the services offered by the Trust can be accessed by all who need them.

Below are just some of the ways the Trust has been working to meet the needs of the people it cares for:

  • An equality and diversity working group, which is chaired by the Chief Executive, meets regularly to discuss new ways of working, identify areas for improvement and share progress. 
  • Interpreters are available for all non-English speaking patients, carers, families and visitors. 
  • Almost 50 hearing loops are installed at the Great Western Hospital to help patients and visitors who use hearing aids. 
  • All wards, departments and clinics are wheelchair accessible, with wheelchair hire available to all patients and visitors.
  • In 2014, Jupiter Ward at the Great Western Hospital was completely refurbished as an environment to specifically meets the needs of people with dementia.
  • The Great Western Hospital has a Outpatient Welcome and Liason Service (OWLS) in which patients can be met on arrival, helped to where they need to be and stayed with while waiting to be seen, before being safely helped home.


This is available as a downloadable PDF file: Great Western Hospitals NHS Foundation Trust Equality and Diversity Policy.

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