Urgent Treatment Centre temporarily closed

Posted: July 21, 2021

Over the last few weeks, our Urgent Treatment Centre has been under significant pressure due to higher demand with more patients attending with conditions such as heat-related illnesses, as well as staffing challenges as a result of more staff needing to isolate.

We have therefore made the decision to temporarily close our Urgent Treatment Centre early from 9pm to 7am every night from today, 22 July to Thursday, 29 July. This will ensure we have enough staff to safely care for you during our opening hours and also allow us to redeploy staff to the Emergency Department where it can get extremely busy during the night.

Whilst our Emergency Department remains open for people with very serious or life threatening conditions, we ask that you do not turn up to the Emergency Department as an alternative to the Urgent Treatment Centre.

It's really important that you visit the NHS 111 website at 111.nhs.uk in the first instance for self-care advice and guidance on how you can manage your condition.

If your condition isn't serious and you can wait to be seen during the day time, please contact your local pharmacy or GP when they are open.

If you are very concerned about your condition and you are unsure what to do during this time, please call 111 to be directed to the most appropriative alternative service for your healthcare needs. 111 can also arrange a time arrival slot for you to attend our Urgent Treatment Centre during our opening hours.

If you have a very serious or life threatening condition, please continue to call 999. We will continue to treat all patients needing emergency care in our Emergency Department.

Please remember that we are here to help you. Our staff are doing their very best to care for every patient and we will not tolerate any verbal or physical abuse against our staff.

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