We provide a comprehensive Outpatient Musculoskeletal service
from nine main sites and a limited assessment and advice service
from some GP surgeries across the county.
We cover all age ranges, providing assessment, treatment and
advice for a wide range of conditions from tennis elbow and
back paing to rehabilitation following surgery.
Our aim is to reduce pain, increase movement and strengthen
muscles and improve function to promote a healthy lifestyle
full of confidence and independence.
Once we have received your referral, either from your GP,
Consultant or other health professional, we prioritise it to assess
how quickly we need to see you. We try to see everyone as soon as
we can and treat everyone with respect and dignity.
If we need to see you quickly, you are very likely to get a
phone call from us, offering you an appointment within the
next few days. If you have had the problem for more than
six weeks it is likely that you will receive a letter from us
asking you to contact a specific physiotherapy department to
organise an appointment. You may then receive a text message
reminding you to attend your appointment.
Your first appointment
On your first appointment please bring with you a
list of your medication, reading glasses (if necessary) and
shorts if you will be uncomfortable just being in your
You will have a thorough assessment and physical examination where
you are very likely to be asked to undress. After this assessment
you and your Physiotherapist will discuss and agree the next steps.
This may be just advice and/or exercises. It may also involve more
hands on treatment such as mobilisations (manipulations) or deep
tissue work or exercising in a group.
The number of treatments will vary with each individual, but
this can be discussed with the Physiotherapist after the initial
assessment. Follow-up appointments will be booked by you to be as
convenient as possible.
If you do not attend your appointment and do not phone within 24
hours with a valid reason for not attending, you will be