Volunteers help with a wide range of duties in
almost every part of the Trust, including:
We have various departments where volunteers assist our staff
with administrative/clerical duties.
This may include:
These valuable people maximize the potential of the Chaplaincy
Service to approach or respond in personable ways to patients and
relatives in hospital.
Chaplaincy works across the whole directory of services that the
hospitals provide and enhances the experience of users of the
clinical services by being attentive, sensitive and supportive to
All chaplaincy volunteers are part of a team and they are
appropriately supervised and prepared for their work with us.
With similar duties to the Volunteer Helper/Patient Befriender
(see 'General wards' below), our 'play volunteers' also assist the
Play Specialists on the Children's Unit Monday to Friday
Volunteers accompany inpatients attending appointments
in various outpatient departments.
With similar duties to many services described above, our
Maternity Service volunteers offer assistance and support to both
expectant and new mothers.
This can be in a ward, birth centre or outpatient clinic
Volunteers are needed at varying times to provide support and
assistance to staff and patients attending various outpatient
clinics (e.g. in the Wren and Osprey Units, Day Therapy Centre,
Radiology and Physiotherapy.)
These roles include directing and escorting patients to various
areas of the hospital and running errands within the hospital on
behalf of the nursing staff.
Volunteers are also required in these areas to help our patients
complete 'Patient Experience' questionnaires.
Our OWLS volunteers are here to support vulnerable people and
their carers attending Outpatient appointments within the Great
Western Hospital, escorting them to the clinic where their
appointment is, and sitting with them in the waiting room.
For full details please see Outpatient
Welcome Liaison Service (OWLS).
Volunteers welcome patients and visitors to the hospital and
direct/escort them to their destinations as required, Monday to
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© 2017 Great Western Hospitals NHS Foundation Trust