Arriving for your outpatients appointment

Each of the hospital departments has its own Outpatients Clinic, so you may wish to check where your appointment will be before you attend.  Your clinic may not be at the Great Western Hospital and may be based in one of our community locations so carefully check where you appointment is before you set off.

When you arrive at the clinic, please report to the reception. The clinic receptionist will check your appointment card or letter and any other relevant details.

Please try to be on time for your appointment

We do suggest that you arrive promptly for your appointment.  If you arrive too early, you will not necessarily be seen any earlier and if you arrive later, people who are on time will be seen before you.

Every effort is made to make sure that you are seen on time.

Each Doctor has his/her own system of appointments and bookings. We try to make sure that you get to see the Doctor on time. However, this is not always possible, as it might be necessary for the Doctor to spend longer with some patients than expected.

Occasionally Doctors may be called away to deal with an emergency elsewhere. If this happens, every effort will be made to keep you informed.   You might notice that a patient who has arrived after you is being seen before you. This is because they are being seen by a different Doctor to you.

Students and trainee Doctors

Trainee Doctors are taught in our hospitals. You will be asked if you object to a trainee Doctor being present at your consultation. If you do not want a trainee to be present, please inform the Doctor or Nurse when you arrive. This will not affect your treatment in any way.

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