The Emergency Department is at the rear of the hospital and is
open 24 hours a day, 365 days a year. The Emergency
Department is there to treat urgent and life threatening
injuries and illnesses only.
You should come straight to the Emergency Department if
Patients are assessed on arrival. Very serious conditions,
requiring immediate urgent treatment, will be given priority.
If your condition is non-urgent, minor or easily treatable,
you will be redirected to a more appropriate service for your
needs such as the local Walk In Centre based in Carfax NHS Medical
Centre your GP, Pharmacy, Dentist or Minor Injury
If your condition has been present for more than 48
It would be more appropriate for you to visit your Walk In
Centre or GP, who will be in a better position to provide
care. This is to ensure that the Emergency Department can focus on
providing urgent and emergency care to those in need.
You can read further information about choosing the right
service for your problem - Choose Well.
Please report to the Reception Desk in the Emergency
Department to ensure that your details are taken by a
receptionist. Waiting times will be advised to you. Drink vending
machines and public payphones are available.
Click here for map
of our location and directions to the Great Western
Unit and Ambulatory Care Unit
You should come straight to A&E if you experience
any of the following:
Urgent out of hours dental
The Clover Centre is not part of the Great Western Hospitals NHS
Foundation Trust - it is managed by Care and Support Swindon.
The centre is no longer open as a walk-in service, so you
should always phone for advice
first. Call 01793 646466 to see whether a visit
is right for you.
NHS Direct operates a 24-hour Nurse advice and health
information service, providing confidential information on:
You can call them on tel: 0845 46 47
Please note that this is still the number to call in the Bath
and North East Somerset area and in Wiltshire, before the NHS
111 service is introduced. Find out more here