A carer is a family member, friend or neighbour who looks after
someone who, due to age, physical or mental illness, addiction or
disability, cannot manage on their own.
We appreciate that families, friends and neighbours have an
important role in meeting the care needs of many patients, both
before they are admitted to hospital and after they have been
This also includes children and young people with caring
We want to promote the health and independence of carers, by
involving them during the patient's stay in hospital, and in
planning his or her discharge.
If you're visiting hospital, please speak up and let one of the
nursing staff know that you are a carer and we will do all we can
to support you and the person you care for.
Ask any member of our nursing staff about our Carers Passport,
which provides access to a range of benefits including free drinks
and parking and discounted food.
If you are a carer and have to come into hospital yourself, it
is important that you make hospital staff aware of your caring
responsibilities so that you can get support while you are in
hospital and once you are discharged home.
The Great Western Hospital works in close partnership with
Swindon Carers Centre to ensure that hospital services are
developed to support carers in their caring responsibility.
Please see the Swindon
Carers Centre website (www.swindoncarers.org.uk).
Please see also:
We are always striving to improve the support we give to carers
while their family member or friend is in hospital.
The best way to do this is to ask carers themselves about their
We would therefore be very grateful if you would complete our online Carer Experience Questionnaire.
It should only take a few minutes, but the information is really
important to us.
Please contact us at firstname.lastname@example.org and we'll put it right.
© 2017 Great Western Hospitals NHS Foundation Trust