Our improvement journey

Our most recent routine inspection by the Care Quality Commission (CQC) (in Autumn 2015) showed we get the most important bit right, and that's the care.

Our kind and compassionate care was clear to the inspectors, who saw first-hand how we treat patients with dignity and respect.

Inspectors also observed many examples of high quality care and an organisation with solid foundations, a clear vision and established leadership.

We already knew many of our challenges and many improvements are already under way.

But this inspection has given us a fresh perspective into where further progress can be made.

Our culture of kindness and compassion, which is fundamental to safe and high quality care, gives us the best possible foundation to build upon.

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