As a healthcare provider we are regulated by the Care Quality
The CQC regulates services provided by all NHS, local
authorities, private companies and voluntary organisations in
England to ensure that the
care provided meets certain defined standards.
We are required to register as a provider of healthcare with the
CQC, who have granted us a licence to operate without any
Please see: Our CQC Certificate of Registration.
We were inspected by the CQC in autumn 2015.
They told us that our patients receive kind and compassionate
care, and that our staff place treating patients with dignity and
respect above all else.
This culture of kindness and compassion is at the heart of
everything we do.
Additionally, our end of life care was rated as good, as was our
maternity services and the services we provide to people in the
community across Wiltshire.
The efforts and hard work of our children's and young people's
services in Wiltshire earned them an outstanding rating.
The inspection was also a valuable opportunity to gain a fresh
perspective into where further improvements can be made.
Many of these challenges were already known to us and are
similar to those facing all NHS organisations, for example
staffing, a key priority for the Trust going forward.
And although we have made steady progress in this area with more
than 200 extra nurses on our wards compared to this time last year,
the coming months will see us build on our local recruitment
efforts and extend our search for new staff to the Philippines.
Some of the other areas we are focusing on are within our
control and can be looked at directly, while other things, such as
improving delays in patient discharges, require the support of the
whole health and social care system, so we will be continuing our
work with our local partners.
We've started to build on improvements already underway across
the Trust, and we're confident that together as a local healthcare
system we can make further improvements to the areas we know will
make the biggest difference to the experience of our patients and
the working lives of our staff.
For full details please click on the links in the rating panel
If you have any questions, please contact our
Patient Advice and Liaison Service (PALS) Team.
Please contact us at firstname.lastname@example.org and we'll put it right.
© 2017 Great Western Hospitals NHS Foundation Trust