Think ahead and help your NHS this August Bank Holiday

Posted: August 25, 2017

How to access healthcare services in the Swindon area

As the August Bank Holiday weekend approaches, Swindon Clinical Commissioning Group (CCG) and Great Western Hospitals NHS Foundation Trust (GWH) are asking people to think ahead and help their local NHS by using the most appropriate local healthcare service over the bank holiday.

If you need urgent healthcare, but your condition is not critical enough for a trip to the Emergency Department, consider one of the other healthcare services on offer in Swindon.

Many are open late, with the Urgent Care Centre on the GWH site being open 24/7 and Swindon NHS Health Centre on the corner of Fleming Way and Islington Street in the town centre open until 6pm.

Gill May, Executive Nurse, Swindon CCG, said: "There are some great services available in Swindon, some open 24/7 or late.

We want to make sure people know about them, when to turn to which service, where those services are and when they are open.

"We are encouraging everyone to stock up their medicine cabinets with essentials like plasters, antiseptic cream, paracetamol and indigestion remedies to treat minor illnesses and injuries and to collect repeat prescriptions in time for the bank holiday.

"It's also important that we look out for elderly friends, relatives and neighbours and encourage them to seek help early.

Excellent advice on minor illnesses, over-the-counter medicines and urgent repeat prescriptions is available from local pharmacists.

NHS 111 is also a good first point of call and can offer medical advice over the phone and information on local services 24/7."

Dr Guy Rooney, Medical Director at Great Western Hospitals NHS Foundation Trust, said: "We're lucky in Swindon to have some really excellent healthcare services available to us at all times of the day, even over the bank holidays. 

"It's important to seek help early on, so please look out for elderly friends, relatives and neighbours and encourage them to seek help early on.

"If you start to feel unwell - even if it's just a cough or cold, then get help from your pharmacist quickly before it gets more serious."

Services

The following services are available for the people of Swindon and Shrivenham: 

NHS 111

Call 111 if:

you need medical help fast but it's not a 999 emergency

you think you may need to go to A&E or need another NHS urgent care service

you don't know who to call or you don't have a GP to call

you need health information or reassurance about what to do next

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobiles - dial 111.

Out of Hours Service

Call NHS 111 to see a GP out of hours

Children and Young Person's Clinic

The Children's Clinic is for people aged from 12 weeks to 18 years old, who are unwell and can't get an urgent GP appointment. The clinic is open from 8am to 8pm, Monday to Sunday, please telephone for an appointment on the day.

Call: 0300 111 0088

Urgent Care Centre on the Great Western Hospital site

If you need to be seen by a nurse or doctor, the Urgent Care Centre can see you any time of day and night, 365 days a year and access urgent medical care from a dedicated team of nurses. Please call NHS 111 if you feel you need to use this service.

Great Western Hospital, Swindon, SN3 6BB.

Swindon Walk in Centre at

8am - 6pm 7 days a week

No appointment is necessary. Open to patients of any GP practice or those not registered with a GP.

This service is based in Swindon NHS Health Centre, on the corner of Fleming Way and Islington Street in the town centre.   

Dental Access Centre

For emergency dental treatment out of hours please phone NHS 111.

Chippenham Minor Injury Unit

SN15 2AJ

Open every day, 7.00am-11.00pm.

For minor injuries, which are not life threatening and urgent care such as sprains and strains, broken bones and minor burns.

Call 01249 456 403.

Cirencester Minor Injury Unit

GL7 1UY

Open every day, 8.00am-11.00pm

For minor injuries, which are not life threatening and urgent care such as sprains and strains, broken bones and minor burns.

Call 0300 421 6351.

Trowbridge Minor Injury Unit

Open 7.00am-11.00pm

For minor injuries, which are not life threatening and urgent care such as sprains and strains, broken bones and minor burns.

Call 01225 711 329.

Pharmacies

For information on the pharmacies which are open over the bank holiday, please see the  Swindon CCG website.

The NHS Choices website www.nhs.uk can also help you to find your nearest open pharmacy in the 'Find and Choose Services' section or you can text the word Pharmacy to 64746 to receive three free texts with the name, address and telephone number of the three nearest chemists to where you are at the time.

Most pharmacies post a notice of the nearest outlet open over a bank holiday on their shop front.

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