The Care Quality Commission (CQC) wants to hear your views

Posted: September 7, 2015

Listening event at Marlborough Town Hall

The Care Quality Commission (CQC) are inviting local people to share their views and experiences of our services, ahead of their routine inspection of our services from 28 September, when a team of inspectors will visit our hospitals and the services we provide to people in homes across Wiltshire.  

Local people are being asked to attend a listening event on Thursday 24 September, 6.00pm-7.30pm at Marlborough Town Hall

Attendees will be able to share their experiences with CQC inspectors and Healthwatch Swindon and Healthwatch Wiltshire, who are working closely with the CQC to ensure the views of patients and the local community are properly heard.

The listening event follows a successful engagement stall which was set up at the Brunel Shopping Centre in Swindon on Saturday 22 August, where local shoppers shared their views.

Chief Inspector, Professor Sir Mike Richards, said:

"Our inspections are designed to provide people with a clear picture of the quality of the services in their local hospitals, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care.

"Of course we will be talking to doctors and nurses, managers and patients.

"But it is vital that we also hear the views of the people who have experienced the care provided by the Trust over the course of the last year or so, or anyone who wants to share information with us.

Other ways to share your viewsCQC feedback box

"This will help us plan our inspections, and so help us focus on the things that really matter to people who depend on this service.

"This is your opportunity to tell my team what you think, and make a difference to the NHS services in Swindon and Wiltshire."

Local people can also share their experiences by completing a short online form - please see www.cqc.org.uk/public/sharing-your-experience.

You can also leave feedback by phoning the the CQC on 03000 616161.

Or if you're visiting one of our hospitals, please look out for a comment card box (pictured right).

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