Trust says thank you to its shining STARS

Posted: June 17, 2013

Celebrating staff excellence at 2013 awards

For the fourth year running staff at Great Western Hospitals NHS Foundation Trust have celebrated their achievements and dedication to improve patient care over the last 12 months at a special awards ceremony at the STEAM Museum in Swindon on Friday (14 June). 

Over 400 people, from doctors, nurses, midwives, community dentists, therapists and a range of other Trust staff attended the awards.  Also attending the ceremony was Cllr Teresa Page, Deputy Mayor of Swindon.  There were 37 finalists up for the chance to win one of seven awards, including the People's Choice Award where patients and service users where able to nominate staff and teams for great care.

The Awards were established to recognise those staff who deliver an exceptional service to patients.

Nerissa Vaughan, Chief Executive at Great Western Hospitals NHS Foundation Trust said: "This is an opportunity to say a big thank you to all of our fantastic staff. I have been part of the Trust for almost two years now and everyday I feel humbled and incredibly proud of the care our staff provide, day and night. I often hear stories of staff going above and beyond what is expected of them, for no other reason than that they truly care.

"The past year has been particularly tough, with a harsh winter and more and more patients coming through our doors, but our staff are as committed as ever and I am constantly receiving letters from patients praising the kind and compassionate care they have received."

Award-winning staff

Plaster RoomThe Team of the Year Award for improvements in service which have significantly enhanced patient experience was given to the Plaster Room at Great Western Hospital.  Out of sight of most people, the Plaster Room staff are crucial to the smooth working of the Orthopaedic Department.  During the extreme winter weather this year they supported the Emergency Department (ED) with an unprecedented number of patients with fractures after falling on the ice and helped to alleviate the demand in ED.

Lisa Harrison, Casting Technician said:  "It is a tremendous boost to us and the whole Orthopaedic Team to win the Team of the Year Award.  Over the past few years we have been trying to raise the profile of Orthopaedics and the Plaster Room by creating an approachable environment for staff to get advice for their patient in plaster, and also increasing plaster application training opportunities for nursing and medical staff.  It is nice to have our efforts recognised."

Sue TuckerThe People's Choice Award, where nominations were sought direct from patients, using letters and other patient feedback received during the year, was won by Sue Tucker, Antenatal and Newborn Screening Co-ordinator.  She was nominated by a couple for going above and beyond to provide support when they lost their baby. 

Sue Tucker said:  "I am so pleased to have won; it was a real honour to be nominated, especially by a service user. It validates what you do on a daily basis when someone going through a difficult time makes the effort to nominate.  The screening team supports women and their families through difficult decisions in pregnancy and winning the award confirms we are doing the job well."

Gillian LovedayThe Dignity and Compassion in Care Award was a new category this year and recognises those staff who consistently to provide care that is centred around each individual; care that is dignified, compassionate and respectful.

This award was won by Gillian Loveday, Healthcare Assistant on Saturn Ward at GWH.  She was commended for making dignity and compassion the cornerstones of her work in looking after sick and vulnerable patients.

Gillian Loveday said: "I don't think words can describe the tremendous and unexpected honour of winning this award. To be nominated was a complete shock, and I am overwhelmed with humility and gratitude to have actually won.  I salute the other finalists in this category; they along with all the staff on Saturn Ward collectively work tirelessly to help maintain the care and wellbeing of each and every patient."

The other award winners on the night were:

  • STAR of the Year Award which is closely linked to our Trust values: Service, Teamwork, Ambition and Respect (STAR) was won by Nicholas Taylor, Radiographer at GWH for his professional and proactive approach assisting the running of a temporary x-ray service at Chippenham Community Hospital last year during its refurbishment.
  • Special Achievement Award which recognises staff who have achieved something truly remarkable for patients, their team or the wider Trust.  This was awarded to Lyndel Moore, Interim Lead Cancer and Chemotherapy Nurse for demonstrating remarkable innovation and drive to tackle the ever increasing demand for chemotherapy.  She was instrumental in delivering the Trust's Mobile Chemotherapy Unit.
  • Leadership Award was given to aleader who has inspired others by acting as an excellent role model. Kevin McNamara, Head of Communications and Stakeholder Engagement was recognised for his leadership role in raising the profile of the whole patient experience agenda, taking it to the next level within the Trust.
  • Partnership Award, a new category this year celebrating thestrong partnerships we have with agencies, other Trusts, GPs, social care, the voluntary sector and many more. Amanda Weeks, Community Matron won this award for her pivotal role in working with GPs, ambulance staff and Neighbourhood Teams in developing a care co-ordination project which helped ensure avoidance of unnecessary admissions into hospital from residential homes.

The awards were made possible through generous donations and sponsorship from the Trust's Charitable Fund, the staff lottery, and iDMedical.

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