The Great Western Hospital is extremely busy

Posted: December 6, 2017

Patients asked to consider other local healthcare options

Winter is always a challenging time for the NHS and, as our staff continue to care for a very high number of patients, the Great Western Hospital remains much busier than usual. 

Our teams will strive to see all patients as quickly as possible, however those arriving with less serious injuries and illnesses may face a particularly long wait for treatment. 

People seeking medical help and assistance at this busy time are asked to consider using one of the alternative healthcare options available in Swindon. 

Dr Guy Rooney, Medical Director, said: "This time of year is always particularly busy for us, which means some less urgent patients attending the Emergency Department maybe waiting longer than usual. 

"Many people automatically turn to the hospital if they feel they cannot get a quick appointment elsewhere, but we'd ask they take a few minutes to think about whether that really is the best option for them. 

"Choosing the right option first time not only allows us to focus our attention on the people who need care the most, but also improves a patient's chance of being seen quicker." 

For conditions that are not life-threatening but cannot wait for a GP appointment, the Urgent Care Centre at the Great Western Hospital can provide timely care and treatment. 

The walk-in centre on Fleming Way in Swindon town centre can also offer advice, help and guidance for a wide range of injuries and illnesses without the need for an appointment. 

For people living outside of Swindon, the minor injuries units at Cirencester, Trowbridge and Chippenham hospitals provide an alternative solution to the Emergency Department at GWH. 

Anybody unsure of which healthcare option is most appropriate for them should call 111 from any mobile phone or landline and discuss their symptoms with one of the trained advisers. 

Calls to NHS111 are free and can be made 24/7. 

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